Why Choose Us
When it comes to home improvements for your home or business, choosing a company with experience is essential. We pride ourselves on offering high-quality products, exceptional customer service, and are committed to excellence in London and the Home counties.
Here’s why we should be your first choice:
Experience You Can Trust
With years of experience in the industry, VEL Fit has earned a reputation for reliability and expertise with VELUX and Keylite products and has collaborated with them as a trusted service partners for many projects. Our team is made up of highly skilled professionals who are passionate about what they do. Whether you’re looking for replacement roof windows, roof window servicing, or a roof window repair you can trust us to get the job done correctly.
Customer Focused Approach
The customer always comes first. We believe in building strong relationships with our clients by understanding their unique needs and providing tailored solutions. In every interaction from initial contact through to project completion, you should feel listened to, heard and understood and should be more than satisfied with the end result.
Quality Products and Services
We never compromise on quality. Whether it’s the materials we use or the services we provide, we strive to offer only the best to our customers. Our products are sourced from reputable suppliers, and our services are performed with precision and care. When you choose us, you’re investing in long-lasting results that add value to your home or business.
Affordable and Transparent Pricing
We understand that budget is a significant factor when making decisions for your property or business. That’s why we offer competitive pricing without sacrificing quality. Our pricing is transparent, with no hidden fees or surprise charges. We provide clear and itemised estimates upfront, so you know exactly what to expect. You may be able to find cheaper competitor prices, but our focus is on delivering a quality product and excellent customer service experience.
Fully Licensed, Trained and Insured
Your peace of mind is important to us. We are fully licensed, insured, and adhere to all local regulations and industry standards. This means that you can trust us to handle your project safely and professionally, minimizing any risks associated with your property. We are registered with CERTASS and FENSA which both are competent person schemes who guarantee double glazing installations adhere to building policies.
Timely and Efficient Project Execution
We understand that time is of the essence when it comes to completing household projects. Our team is committed to getting the job done on schedule, as soon as possible and we will keep you updated every step of the way.
Outstanding Customer Reviews
We take great pride in the positive feedback we receive from our customers. Many of our clients come from existing customer referrals which is a testament to the quality of work we provide.
Our customers praise our professionalism, attention to detail, and outstanding customer service. When you choose VEL Fit you’re partnering with a company that has a proven track record of success. Just check out our Trust Pilot and Google Reviews!
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Comprehensive Warranty
All of our installation and replacement roof window work is covered by a comprehensive 10- year insurance backed guarantee and certified under building regulations. We register your installation with CERTASS/FENSA on your behalf. Our warranty gives you confidence knowing that if any issues arise after the project is completed, we’ll be there to resolve them promptly.
Choosing the right company for your project is crucial, and we go above and beyond to provide exceptional service, quality, and value.